CoesterVMS systems analyze UCDP findings and direct appraisals based on the following criteria:
|Submission Status||Overall status of Submission Summary Report (SSR).|
|CU Risk Assessment Score (CU Score)||Score, on a scale of 1 to 5 (low to high risk), generated by CU to indicate the level of risk associated with the appraisal report.|
|Findings Count||Number of findings reflected on the SSR. Systems apply this figure against a predetermined threshold to supplement CU scores.
Based on these criteria, systems designate appraisals into three risk tiers. The table below describes the metrics which apply to each tier:
|Low Risk||CU Score less than 2 and Findings Count does not exceed threshold|
|Medium Risk||CU Score between 2 and 4 and Findings Count does not exceed threshold CU Score less than 2 and Findings Count exceeds threshold|
|High Risk||CU Score Greater than 4 CU Score between 2 and 4 and Findings Count exceeds threshold Report Unscored by CU, indicated by code “999” Submission Unsuccessful|
REVIEW WORKFLOW AND PROCEDURES
CoesterVMS Systems allocate appraisals in each risk tier to Quality Control Specialists possessing the appropriate level of experience and expertise. Once assigned to a specialists’ queue, the appraisal is reviewed accord to the following workflow:
CoesterVMS conducts routine analysis of aggregate Quality Control metrics and CU Scores. Routing Criteria and workflows remain actively manageable to allow CoesterVMS adjust based on trends in data.